Privacy Policy

Effective January 1, 2026

Quality Palm Coast Insulation Services, palmcoastinsulation.com, projects@palmcoastinsulation.com

Who this policy covers

This policy explains how Quality Palm Coast Insulation Services handles the information you give us, or that our website collects, when you visit our site, fill out a form or call us. It applies to every page on this site, starting with our home page.

We're an insulation contractor in Palm Coast, FL, and we work in homes across the area. You can read more about who we are on our About page. If anything here is unclear, ask us and we'll explain it.

What information we collect

When you fill out our contact form or call us, we collect what you choose to give us. That's usually your name, phone number, email address, the address of the house, and a description of the job, like a hot room upstairs or an attic you want checked.

When you browse the site, some information is collected automatically. This can include your device and browser type, the general area you're browsing from, the pages you look at and how you got to our site.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.

Cookies and analytics

Cookies are small files your browser saves so a website can remember your visit. Our site and the analytics tools we use rely on them to count visits and to show us which pages people find useful, so we can make the site easier to use.

You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.

How we use your information

We use what you send us to answer your question, set up an estimate, do the work and handle billing afterward. We may also call, text or email you about your job, like confirming a visit or following up once the work is done.

We use site visit information only to understand how the website is used and to improve it. We don't sell your personal information, and we don't rent or trade it to anyone for their marketing.

Who we share it with

We share information only with the companies that help us run the business and this site. That includes the service that handles our contact form, our website host and our analytics tools, and they get only what they need to do that job for us.

We may also share information if the law requires it, to protect our rights or safety or someone else's, or if the business is ever sold or reorganized.

How long we keep it

We keep your information only as long as we need it to answer you, finish your job and keep the business and tax records we're required to keep. After that, we delete it or remove the details that identify you.

If you reached out but never booked, we don't hold onto your details longer than we need to follow up on your request.

How we protect it

We take reasonable steps to keep your information safe, and we limit who on our team can see it to the people who need it for your job. No website or online service is completely secure, so we can't promise that information sent over the internet will never be intercepted.

Your choices and rights

You can ask us to show you the personal information we have about you, correct anything that's wrong or delete it. We'll do that unless we have to keep certain records by law.

You can also ask us to stop calling, texting or emailing you about anything other than a job you've booked. Depending on where you live, your state's laws may give you more rights, and we'll honor them.

Children's privacy

This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

How to raise a privacy concern

If you have a question about your information, want to use any of the rights above or think we've mishandled something, call us at (386) 359-8197 or reach us through our contact page. Tell us what you need and we'll get back to you within 1 business day.

Changes to this policy

We may update this policy when our website or the way we work changes. When we do, we'll post the new version on this page, and it takes effect once it's posted.